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About Service Ninjas

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The Service Ninjas promise is straightforward: outstanding, reliable service, wherever you are.

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Service Ninjas Accessibility Statement

Service Ninjas is committed to making our website accessible to everyone including those with disabilities.

Additional Accommodations

If you have difficulty viewing any page with adaptive technology please email us at [email protected] for additional assistance.

Accessibility Guidelines

In our efforts to make this website accessible to those with disabilities we are continually working toward implementing as many of the Web Content Accessibility Guidelines (WCAG) 2.0 as possible. We have taken the following steps in accordance with those guidelines:

Heading tags have been used to help structure the page content
Descriptive alt attributes for image content
Enhancing keyboard navigation
HTML5 and ARIA tags have been used to help describe the page content
Offering alternate methods of doing business and communicating with our company: telephone communications

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Service Ninjas Privacy Policy

At Service Ninjas (including our sub-brands such as Plumbing Ninjas, Cleaning Ninjas, Landscaping Ninjas, and any future brand under the Service Ninjas umbrella), one of our main priorities is the privacy of our visitors. Service Ninjas does not sell, rent, or exchange any information collected via serviceninjas.io. This Privacy Policy document contains types of information that is collected and recorded by https://serviceninjas.io and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].

Log Files

https://serviceninjas.io follows a standard procedure of using server log files. These files log visitors when they visit websites. The information collected in the log files include internet protocol (IP) addresses, browser types, Internet Service Provider (ISP), date and time stamps, and referring/entrance/exit pages. These are not linked to any information that is personally identifiable to the visitor (you). The purpose of the information is for analyzing trends and administering the site.

Cookies

https://serviceninjas.io uses standard web browser cookies. These cookies are used to store information including visitor's preferences, and the page's visitors accessed on the website. Cookie information is used to optimize the visitors experience by customizing our web page content based on visitors browser type and/or other information.

GeoTargeting

Service Ninjas uses MaxMind GeoIP services to provide location-based content by determining the visitor's approximate geographic location (country) from their IP address. This allows us to display relevant content, such as localized services or region-specific information, without identifying individuals personally. The data is used in line with our Privacy Policy and MaxMind's privacy practices. For details, see MaxMind's Privacy Policy.

Our Advertising and Analytics Partners

Some of our advertising and analytics partners may use cookies on our site. For details on how they use cookies, please refer to their individual privacy policies. Our partners include Google Analytics, Google Ads, Callrail, among others.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the Service Ninjas website located at https://serviceninjas.io ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

Applicability to Sub-Brands

These Terms and Conditions apply to all services and sub-brands operating under the Service Ninjas umbrella, including but not limited to Plumbing Ninjas, Cleaning Ninjas, Landscaping Ninjas, and any future or additional brand. All references to “Service Ninjas,” “we,” “us,” or “our” in these Terms shall include these sub-brands and their operations.

License

Unless otherwise stated, Service Ninjas and/or its licensors own the intellectual property rights for all material on this Website. All intellectual property rights are reserved. You may view and/or print pages from https://serviceninjas.io for your own personal use subject to these Terms.

Prohibited Uses

You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful. In particular, you must not:

Sell, rent or sub-license material from https://serviceninjas.io
Reproduce, duplicate or copy material from https://serviceninjas.io
Redistribute content from Service Ninjas (unless content is specifically made for redistribution)

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.

Disclaimer

The materials on Service Ninjas Website are provided on an "as is" basis. Service Ninjas makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

Independent Contractor Disclaimer

Service Ninjas is a home services network platform that carefully vets independent home service professionals, allowing only one local provider per industry to operate under the Service Ninjas brand in any given area. We believe this selective approach ensures that customers receive top-tier, personalized service from a professional who truly understands local needs.

Service Ninjas does not provide home services directly, nor do we employ or supervise the professionals listed on our platform. All service providers operate as independent contractors and are responsible for their own work, licensing, insurance, and compliance with applicable laws.

Likewise, each sub-brand under the Service Ninjas umbrella (e.g., Plumbing Ninjas, Cleaning Ninjas, Landscaping Ninjas) is composed of independent professionals operating autonomously. Service Ninjas does not control the work, methods, or business operations of these professionals and is not responsible for their actions, omissions, or conduct.

No Endorsement or Guarantee

Service Ninjas does not endorse, guarantee, or warrant the quality, safety, or legality of the services provided by the independent service providers. Any issues, disputes, or claims related to services performed must be resolved directly between the customer and the service provider. Service Ninjas is not responsible for any damage, loss, or dissatisfaction resulting from services provided by independent professionals.

Limitation of Liability

To the maximum extent permitted by law, Service Ninjas shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our Website or the services rendered by independent professionals. Customers acknowledge that they engage service providers at their own risk.

No Employment Relationship

Service providers are not employees, agents, or representatives of Service Ninjas. We do not control the work, methods, or business operations of service providers and are not responsible for their actions, omissions, or conduct.

User Responsibilities

Customers are responsible for conducting their own due diligence before hiring a service provider.

Governing Law

These Terms will be governed by and construed in accordance with the laws of Nevada, and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of Nevada, United States.

Changes to These Terms

Service Ninjas reserves the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

Privacy Policy

Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

Contact Information

If you have any questions about these Terms, please contact us at [email protected].

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